Spas, Salons & Wellness
A virtual assistant manager for customer experience
Managing a spa is not easy. You must ensure client satisfaction, motivate staff and generate new business. Fortunately, help is at hand in the form of a virtual assistant manager, on duty 24/7.
ExperienceStream is a dynamic customer feedback tool and team engagement program. Using either a tablet or our custom-built kiosk, clients take a few seconds to tell you about their visit. Our powerful software crunches the data and provides advice on how to improve the customer experience. It delivers Key Performance Indicators so that you can track results hourly and daily.
It’s like having a virtual assistant manager
ExperienceStream celebrates great service, turns negative reviews into sales and engages employees.
It’s like having a virtual assistant manager in charge of monitoring customer experiences.