Powerful virtual management system
ExperienceStream is a virtual management assistant, on duty 24/7
Outstanding customer service keeps people coming back to your business again and again, boosting your sales and profits. But you need reliable data to deliver great service every time.
Fortunately, there is a solution: ExperienceStream, a dynamic customer service management program
that collects feedback, analyzes it and takes the guesswork out of keeping clients satisfied.
What is ExperienceStream?
It’s a virtual assistant manager who works 24/7, providing you with valuable reports and allowing you to solve service problems immediately. This is all for a small monthly outlay.
ExperienceStream helps smooth operations and improve staff performance.
It engages your entire team around the goals of better service and higher revenues.
These days, brick and mortar operations are fighting back against online shopping.
The keys to winning this battle are offering superior customer service and presenting a wonderful experience. ExperienceStream helps to deliver both.
We invite you to email us for a free chat about how ExperienceStream can improve customer service, grow revenues and increase profits. Or read on to learn more!
The ExperienceStream System
the customer observation driven management assistant
collection terminal or tactile screen
ExperienceStream mobile app
integration on all your devices
Find out if the ExperienceStream system can bring you value.
Here’s how it works:
Gather customer feedback
Analyze detailed, informative reports
Make strategic decisions
Build sales and profits
Tap the power of ExperienceStream
Fix problems in real time
When clients take tap ExperienceStream you get immediate results. ExperienceStream delivers alerts directly to your phone – allowing you to address issues right away before the complaints pile up.
With online surveys and mystery shopper reviews, you have to wait for the data. However, by that time a disgruntled customer has spread the word to other people or perhaps posted a review online. Other customers may be experiencing the same problem, causing an avalanche of negative feedback.
With ExperienceStream, the solution is simple:
- A problem is identified
- Managers remedy it immediately
- The complaints stop and the compliments pour in again